JUAN CAMILO HERNANDEZ CANTOR ©️

how might we empower the purchasing journey of the online ethical fashion industry?

GOOD ON YOU

ETHICAL FASHION

Area

Ethical Fashion

Team

x4 - visual designer - Consumer Expert Behaviour - Physiologist

Mentorship

Onur Ekinci ( uX Harness project advisor) & Ben Posseti ( Head of product good on you)

Year

2022

Location

Melbourne - Sydney ( remote ) - Australia 🐨 🦘

Tags

UX-UI Design

Sustainable Fashion

Data informed Design

Learning Systems

Conscious Consumer Behaviour

Good On You set out to make ethical fashion decisions effortless and informed. In an industry where sustainability often feels abstract, the challenge was to create a digital experience that bridges responsibility - intention and action.

 

Through research, user testing, and system thinking, we designed a concept that helps people collect, compare, and evaluate brands with confidence - turning data into trust and ethics into everyday choice.

ABOUT

Good on you is a world-leading source of trusted brand ratings, articles and expertise on ethical and sustainable fashion. They rate thousands of fashion brands, all assessed against their robust rating system for their impact on people, the planet and animals.

METHODOLOGY APPROACH

The team adopted the Triple Diamond methodology to structure the research, ideation, and development phases of the project. Building upon the Double Diamond model , this expanded framework introduced a third stage focused on implementation and long-term experience design.

 

Inspired by human-conscious design principles, the process explored how empathy and awareness can influence ethical decision-making. This approach draws from behavioural design and systems thinking, recognising that lasting impact happens when people not only act differently, but think and feel differently about their choices.

 

Norman, D. A. (2013). The Design of Everyday Things

Thaler, R. H., & Sunstein, C. R. (2008). Nudge: Improving Decisions About Health, Wealth, and Happiness.

 

JOURNEY MAP ON STEROIDS

(JUST LITERALLY)

INSIGHTS

The link between Good On You and brands feels unclear and disconnected.

Users doubt whether sustainability data is real or trustworthy.

Finding basic ethical information takes too long.

Too much effort to compare brands leads to decision fatigue.

IDEATION OF THE NEW EXPERIENCE

This stage was where strategy met creativity- a space to connect insights, uncover opportunities, and turn complexity into clarity. Using design thinking methods such as affinity mapping and card sorting, we identified patterns that shaped the foundation of the concept.

 

Through information architecture, we designed a system that became the project’s spine - enabling users to effortlessly collect, compare, and save essential sustainability data throughout their purchasing journey.

THE CATALYST OF THE PROJECT

How might we provide Good On You users, with a simple and innovative way to collect and save key & crucial data in their purchasing journey?

CONCEPT HIGHLIGHTS

+20 prototype screens designed to test user flow and hierarchy clarity.

+50 interactive components built for scalability and consistent design system behaviour.

10 remote usability tests conducted with participants through online feedback sessions.

75% of users reported improved understanding of ethical data and navigation after testing.

Cool shoes :)

9 items

Skate style

10 items

Casual - relax

15 items

Office

5 items

Simple save cards allow users to store and keep track of their favourite collections - a feature inspired by Pinterest’s intuitive and visual saving format.

IMPACT

The minimalist and intuitive layout of the concept received positive feedback overall.

During testing sessions ( AB testing) 7 out of 10 participants reported gaining a clearer understanding of the platform and felt more confident navigating the website after testing the prototype.

DATA THAT MATTERS

Decision-making became a key area for improvement, leading to the integration of responsive and scalable components within the design system. We focused on interactivity and immediate visual feedback, ensuring that each UI element could adapt seamlessly across different contexts and devices. These enhancements strengthened both usability and sustainability — creating a consistent, accessible experience that grows with user needs.

Done

  • Melbourne
  • Sydney
  • Brisbane
  • Perth
  • Canberra
  • Adelaide
  • Towomba
  • Noosa
  • Gold coast
  • Lorne
  • Bright
  • Australia
  • New Zeland
  • USA
  • Colombia
  • Italy
  • Iceland
  • Argentina
  • Germany
  • Spain
  • Peru
  • Bright

Fair trade

Organic

Vegan

Second hand

How important is the rating of the brands?

Which items do you value more?

Where are you currently based on?

How important is the following aspects ( click to select )

  • Top
  • bottoms
  • Jackets
  • Hoodies
  • Overalls
  • Shorts
  • Sweaters
  • Underwear
  • Vest
  • Shoes
  • Accesories

Select what of the following options you care the most

Your current location

Berlin - Germany

Subscriptions

Hiking - 10 items

Casual - 10 items

Skate - 10 items

Office - 3 items

Party - 3 items

Sport - 3 items

Hiking - 10 items

( scroll right to see more )

Profile sum up

Top categories

Outerwear

Activewear

Denim

Shoes

Macpac

The

north face

Patagonia

Saving curated clothing palettes can elevate the experience to a more personal and symbolic level, allowing users to connect emotionally with their choices.

Responsive components received highly positive reactions, proving to be a valuable UI variable during testing. 75% of participants approved the aesthetics and interactivity of these features throughout validation sessions.

AMPLIFYING THE DESIGN SYSTEM

The ability to understand our audience through meaningful metadata insights empowers the platform with information that drives smarter, more human-centred design decisions.

Home

Moodboards

Save items

Subscriptions

Compare

brands

Compare

brands

Coming

soon

Home

To Home

Going Home

Moodboards

To Moodboards

Moodboards

Save items

To items

Save items

Subscriptions

To Subscriptions

Subscriptions

Experience the interactive concept → here

LESSONS

CHALLENGES

During feedback sessions it was uncovered issues related to navigation, readability, and accessibility for users with disabilities. Despite is a desirable feature still on a grey space unfortunately .

WORKING WITH META-DATA

We identify that key information need well curated information to avoid misleading facts and poor reception by audience, user research methodologies still have a old and non innovative approach, causing that content has not key understanding when using the digital platforms

LONG-TERM SCALABILITY

Working within a large institutional ecosystem are always complex, the myths for German institutions in this case are true. However, with an structured plan and clear miles stones and time execution goals become feasible in time and ambiguity is turned into real call of action.

COMPARING FEATURES TO HAVE A BETTER INFORMED DECISION

During usability testing, we found that more than 7 of 10 participants approve how the iconography ease the journey in the platform, where compare items was a awesome feature that they would love to see in action.

Compare

brands

Like what you’re reading? Curious to know more about this or other projects?Let’s connect and explore future collaborations.

 

A virtual or in-person coffee could be the beginning.

EXPLORE +

→ TO PROJECTS

JUAN CAMILO

HERNANDEZ CANTOR

Strategic - Social & Future Oriented Designer

CONTACT

helloojuanca (@) gmail.com

All rights reserved 2025 ©️

JUAN CAMILO HERNANDEZ CANTOR ©️

how might we empower the purchasing journey of the online ethical fashion industry?

GOOD ON YOU

ETHICAL FASHION

Area

Ethical Fashion

Team

x4 - visual designer - Consumer Expert Behaviour - Physiologist

Mentorship

Onur Ekinci ( uX Harness project advisor) & Ben Posseti ( Head of product good on you)

Year

2022

Location

Melbourne - Sydney ( remote ) - Australia 🐨 🦘

Tags

UX-UI Design

Sustainable Fashion

Data informed Design

Learning Systems

Conscious Consumer Behaviour

Good On You set out to make ethical fashion decisions effortless and informed. In an industry where sustainability often feels abstract, the challenge was to create a digital experience that bridges responsibility - intention and action.

 

Through research, user testing, and system thinking, we designed a concept that helps people collect, compare, and evaluate brands with confidence - turning data into trust and ethics into everyday choice.

ABOUT

Good on you is a world-leading source of trusted brand ratings, articles and expertise on ethical and sustainable fashion. They rate thousands of fashion brands, all assessed against their robust rating system for their impact on people, the planet and animals.

METHODOLOGY APPROACH

The team adopted the Triple Diamond methodology to structure the research, ideation, and development phases of the project. Building upon the Double Diamond model , this expanded framework introduced a third stage focused on implementation and long-term experience design.

 

Inspired by human-conscious design principles, the process explored how empathy and awareness can influence ethical decision-making. This approach draws from behavioural design and systems thinking, recognising that lasting impact happens when people not only act differently, but think and feel differently about their choices.

 

Norman, D. A. (2013). The Design of Everyday Things

Thaler, R. H., & Sunstein, C. R. (2008). Nudge: Improving Decisions About Health, Wealth, and Happiness.

 

JOURNEY MAP ON STEROIDS

(JUST LITERALLY)

INSIGHTS

The link between Good On You and brands feels unclear and disconnected.

Users doubt whether sustainability data is real or trustworthy.

Finding basic ethical information takes too long.

Too much effort to compare brands leads to decision fatigue.

IDEATION OF THE NEW EXPERIENCE

This stage was where strategy met creativity- a space to connect insights, uncover opportunities, and turn complexity into clarity. Using design thinking methods such as affinity mapping and card sorting, we identified patterns that shaped the foundation of the concept.

 

Through information architecture, we designed a system that became the project’s spine - enabling users to effortlessly collect, compare, and save essential sustainability data throughout their purchasing journey.

THE CATALYST OF THE PROJECT

How might we provide Good On You users, with a simple and innovative way to collect and save key & crucial data in their purchasing journey?

INFORMATION ARCHITECTURE

CONCEPT HIGHLIGHTS

+20 prototype screens designed to test user flow and hierarchy clarity.

+50 interactive components built for scalability and consistent design system behaviour.

10 remote usability tests conducted with participants through online feedback sessions.

75% of users reported improved understanding of ethical data and navigation after testing.

My moodboard

Share

Save items

Edit

Cool shoes :)

9 items

Skate style

10 items

Casual - relax

15 items

Office

5 items

Simple save cards allow users to store and keep track of their favourite collections - a feature inspired by Pinterest’s intuitive and visual saving format.

IMPACT

The minimalist and intuitive layout of the concept received positive feedback overall.

During testing sessions ( AB testing) 7 out of 10 participants reported gaining a clearer understanding of the platform and felt more confident navigating the website after testing the prototype.

Editing

Delete

Share with others

Description

Add a description here.

Hiking....

Edit your board

Blank board templates allow users to personalise their selections based on individual clothing preferences and needs.

DATA THAT MATTERS

Decision-making became a key area for improvement, leading to the integration of responsive and scalable components within the design system. We focused on interactivity and immediate visual feedback, ensuring that each UI element could adapt seamlessly across different contexts and devices. These enhancements strengthened both usability and sustainability — creating a consistent, accessible experience that grows with user needs.

Done

  • Melbourne
  • Sydney
  • Brisbane
  • Perth
  • Canberra
  • Adelaide
  • Towomba
  • Noosa
  • Gold coast
  • Lorne
  • Bright
  • Australia
  • New Zeland
  • USA
  • Colombia
  • Italy
  • Iceland
  • Argentina
  • Germany
  • Spain
  • Peru
  • Bright

Fair trade

Organic

Vegan

Second hand

How important is the rating of the brands?

Which items do you value more?

Where are you currently based on?

How important is the following aspects ( click to select )

  • Top
  • bottoms
  • Jackets
  • Hoodies
  • Overalls
  • Shorts
  • Sweaters
  • Underwear
  • Vest
  • Shoes
  • Accesories

Select what of the following options you care the most

Your current location

Berlin - Germany

Subscriptions

Hiking - 10 items

Casual - 10 items

Skate - 10 items

Office - 3 items

Party - 3 items

Sport - 3 items

Hiking - 10 items

( scroll right to see more )

Profile sum up

Top categories

Outerwear

Activewear

Denim

Shoes

Macpac

The

north face

Patagonia

Macpac

Best use for : Hiking - outdoors

90% of matching

Rating by users

Explore

Patagonia

Best use for : Hiking - outdoor

80% of matching

Rating by users

Explore

Saving curated clothing palettes can elevate the experience to a more personal and symbolic level, allowing users to connect emotionally with their choices.

Responsive components received highly positive reactions, proving to be a valuable UI variable during testing. 75% of participants approved the aesthetics and interactivity of these features throughout validation sessions.

AMPLIFYING THE DESIGN SYSTEM

The ability to understand our audience through meaningful metadata insights empowers the platform with information that drives smarter, more human-centred design decisions.

Home

Moodboards

Save items

Subscriptions

Compare

brands

Compare

brands

Coming

soon

Home

To Home

Going Home

Moodboards

To Moodboards

Moodboards

Save items

To items

Save items

Subscriptions

To Subscriptions

Subscriptions

Experience the interactive concept → here

LESSONS

CHALLENGES

During feedback sessions it was uncovered issues related to navigation, readability, and accessibility for users with disabilities. Despite is a desirable feature still on a grey space unfortunately .

WORKING WITH META-DATA

We identify that key information need well curated information to avoid misleading facts and poor reception by audience, user research methodologies still have a old and non innovative approach, causing that content has not key understanding when using the digital platforms

LONG-TERM SCALABILITY

Working within a large institutional ecosystem are always complex, the myths for German institutions in this case are true. However, with an structured plan and clear miles stones and time execution goals become feasible in time and ambiguity is turned into real call of action.

COMPARING FEATURES TO HAVE A BETTER INFORMED DECISION

During usability testing, we found that more than 7 of 10 participants approve how the iconography ease the journey in the platform, where compare items was a awesome feature that they would love to see in action.

Compare

brands

Like what you’re reading? Curious to know more about this or other projects?Let’s connect and explore future collaborations.

 

A virtual or in-person coffee could be the beginning.

EXPLORE +

→ TO PROJECTS

JUAN CAMILO HERNANDEZ CANTOR

Strategic - Social & Future Oriented Designer

CONTACT

helloojuanca (@) gmail.com

All rights reserved 2025 ©️